Suede Promo Docs

Onboarding and rules for brands running campaigns and ambassadors earning from them.

Use these guides before setting up a campaign, claiming a quest, or submitting proof. They explain the workflow, the conduct rules, the proof requirements, and the support path without burying the important parts.

No synchronized posting Proof before payout Clear disclosures
For brands

Set terms, verify work, and pay creators your way.

How campaigns work, the two ways to fund one, and what you need to launch your first campaign.

For creators

Claim a profile brands can verify, then enter campaigns.

Six setup steps, what counts as proof, the bio a brand can act on, the submission packet, and the payout path.

For ambassadors

Claim quests, post cleanly, and keep your account eligible.

Account setup, wallet verification, posting rules, quality standards, support, appeals, and disqualification rules.

Rulebook

The compact version ambassadors should read once.

Eligibility, disclosure, verification, payouts, support, and permanent disqualification rules.

Support

Something broken on our side?

What belongs in a ticket, what belongs in an appeal, and how to describe a problem so it gets fixed fast.